Refunds & Cancellations
No Returns
All sales are final. We do not accept returns or exchanges after an order has been delivered.
100% Refund for Damaged Products
A 100% refund is available only when the product is received damaged and the claim is supported by a continuous, unedited package-opening (unboxing) video. The video must begin before the package is opened and clearly show the sealed outer packet, shipping label, the complete opening process, and the damaged product.
To request a refund, contact us within 24 hours of delivery with your order number, the unboxing video, and clear photographs of the damage. Claims without a complete unboxing video, or videos recorded after the package has already been opened, are not eligible.
After verification and approval, the full product amount will be refunded to the original payment method. Bank processing times may apply.
Cancellations
To request cancellation before dispatch, call or WhatsApp +91 85477 29139 or email idamktet@gmail.com. Once an order has been dispatched, it cannot be cancelled.
Contact
Call or WhatsApp: +91 85477 29139
Email: idamktet@gmail.com